Why results-based pricing?
The standard method of billing in professional services has traditionally had an emphasis on providing services in exchange for an hourly rate. RTA Group has come to the realization that this method is an archaic method of pricing. It is also a conflict of interest because what it means is (as an industry) we are directly rewarded for how inefficient we are. The longer we take to do the job the more we get. Hourly billing does not promote an emphasis on customer service or an incentive to complete jobs quickly.
The biggest issue with hourly billing you have no idea how much the job will be until the bill is received. We don’t think that is fair on you. As a courtesy to you, we think you deserve to know in advance how much the job will cost and what it entails. As a modern & progressive accounting firm we have moved all of our engagements to a fixed price agreement model.
What does this mean for you?
You will always know how much you will pay for services in advance. This means you will always have the opportunity to discuss the agreement before we get started on any work. If new work is required outside of the scope of our existing agreement, we will issue a written proposal for you to accept (or discuss) before we commence new services.
It places the risk back on us, the practice. You don’t have to worry about paying for more hours than you thought it would take. We have to focus on being more efficient to ensure our relationship is mutually profitable. This means we can leverage the best in breed technology to constantly improve the quality of the services we deliver to you.
It opens the lines of communication. You don’t have to be afraid to contact us with questions and be worried about receiving a bill for your time. All of our fixed price agreements include support and regularly scheduled review sessions. In fact, we encourage constant communication between our two organizations. Becoming your trusted advisor is our mission and open communication is the key.